2.2. Feedback and testimonials

Clients may also receive a request to fill out a survey to let us know about their experience with our services. The responses may be used for client testimonials.

2.3. Publications

Uniplay likes to showcase our services in the form of blogs and on social media, mainly LinkedIn. We always ask permission from our clients before publishing articles or interviews which will be published on our website and social media channels. These publishings are not only to promote Uniplay services, but also to promote our client’s accomplishments. Our clients have the right to decline all these requests by Uniplay. We may also present our services to potential clients in a closed setting.

3.2. Support

When users register on our brand portals, we do not address user’s personal information unless a client has a request. As a result, Uniplay uses personal information on Uniplay's services to assist with customer support when needed.

4.2. Brand Portal Privacy Policy

Clients take responsibility for the processing of personal data according to their own personal Privacy Policy. Our clients have the possibility to include their Privacy Policy which then requires approval from each registered user upon logging in.

4.3. Responsibility

The client takes responsibility of a user’s personal information within a brand portal. Thus, the client is accountable for who has access to user information within their organization and outside sources in which they share the information.

4.4. User requests

Clients will process any requests from registrants including but not limited to providing, updating, and deleting personal information.

5.2. Uniplay sharing info

Personally identifiable information: Uniplay will not sell client’s identifiable information to others.

Non-personally identifiable information: Uniplay shares non-personally identifiable information (such as anonymous number of sessions/pageviews, visit duration, and top countries) on our services to clients. This is to measure the engagement of their own brand portal. Our clients have the right to share this information. Non-personally identifiable information is stored for 38 months.

6.2. Storage and processing

Uniplay’s clients: Clients’ information collected through Uniplay will be stored and processed in Uniplay’s server location.
‍
Uniplay’s Brand Portals: Clients have the right to collect information within their local servers.

6.3. Deletion of data

Uniplay retains personal information for the duration of our business relationship and afterwards for as long as it is necessary and relevant for our legitimate business purposes.

When information is deleted from our services, some information will remain in our backups until it automatically deletes at its scheduled time. Therefore, personal information is not completely deleted from Uniplay’s services at the time of the request.

It is important to note that Uniplay has its own backups that automatically deletes information periodically. Thus, if a client deletes personal information from a Brand Portal, it is not completely deleted from Uniplay’s services until our backups are deleted.

7.2. Data protection – clients

When creating brand portals for clients, we apply secure socket layer technology (SSL). The certificate assures that information is kept private between the web server and the clients web browsers.

If you use a password to access our services, we advise you to keep your password safe and use discretion when sharing passwords with those in need of access to your Brand Portal. We do not share passwords with anyone without given permission.

7.3. Routine for a security breach

If a security breach should occur, Uniplay will take the following actions:

Uniplay client’s responsibility: Uniplay clients take responsibility of any damage inflicted on a user.

9.2. Right to delete information

At anytime, you can revoke the use of your personal data. While we will delete any personal information about you on our active database instantly within a reasonable period of time, we may retain information in our backups, analytics, to the satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

9.3. Request to access information

You can contact us at any time to request to access information that Uniplay has about you. However, we will first take measures to verify your identity. Uniplay will then ensure that you will be provided with a copy of the data we process about you. You can use this information for your own use.

9.4. Request to correct information

You can contact us at any time to correct any information that Uniplay has about you.

9.5. Complying to your rights

Uniplay will comply to any requests you may have in accordance to the law. Uniplay has the right to refuse a request if Uniplay believes it is outside of the GDPR laws. However, Uniplay must supply a sufficient reason why. If you believe Uniplay’s reasoning is unjust, you have the freedom to contact Information Commissioner's Office (ICO).

9.6. Privacy Policy updates

To abide by the law, Uniplay will update this Privacy Policy occasionally. Therefore, we encourage our clients to stay updated by visiting this policy frequently.